Dec 02, 2011
our hot tub has been great. It was simple shipping all the parts to us in USA. The therapy pool is a wonderful thing to be able to stand in the tub and move about relaxing all one's body parts and have the bouancy to exercise without straining muscles and making them hurt. it feels so much freer than the squatty preformed molded spas where one's legs and body are set into a triangle sitting position. Looking at this tub on the patio; it is monster tub, biggest looking tub around, buts fits fine in a decent size space. Expect more time than CHT suggests to set up if it is the first time doing it; and follow the directions exactly as they say, trust their judgement to do it right. They have made a good product and service has lived up to the high quality of the rest of our experience with CHT. Time in the tub makes it all worthwhile and their little built in light is sure funky with all its changing colors.
Nov 30, 2011
This is a beautiful and greatly designed product, makes me proud to be a Canadian. I am living south of the Border now, but found that this product is the best value on the market. We just got our new Therapy tub up and running within the last month. We have used it daily since then. I love the depth, which I needed to do floating aerobic exercises. We aren't very handy with any type of construction, so needed to get a neighbor to help out, but as we laid it out and followed the directions, it turned out to be pretty straight forward. I do feel that now having completed one, I could put together one again myself, except for the electrical.
That is pretty amazing. I do think that a more detailed video would be helpful. Thanks to everyone, especially Brian and Canadian Hot tubs for all the help.
Nov 14, 2011
We purchased a 5' round tub from Canadian Hot tubs in September of 2011. It replaced a 10 year old Hot Springs unit. We are very pleased with this new tub. It looks great set into our deck. The deep soak is wonderful. The ability to move around in the tub is also a bonus compared to the form fitting seats of our old one. It was fairly easy to put together. The video helps but could show more details. The owner, Bryan, was very helpful answering all our questions and even giving us extra parts so we could setup the pump assembly inside our basement. This is a quality made Canadian product that we highly recommend.
Sep 09, 2011
We love our new cedar hot tub. It is perfect for us. It's size, shape, the jets and even the lights. And you just can't beat cedar. It is truly beautiful.
Set up was flawless. And absolutely everything was included, even the chemicals.
Enjoying our Cedar Tub at the end of a long day has been a wonderful way to unwind.
This just might be the best purchase we have ever made.
Mike and Deb
Aug 03, 2011
I bought the tub from CHT back in 2000. Initial setup was relatively simple, but I am more skilled than most. Since then I have moved the tub twice and completely rebuilt it just last fall. This is by far the best value in hot tubs you can get. Support from CHT has been fantastic, both knowledge and parts(odd pipe fittings, heater, replacement spa pack and two liners).
This tub has been heavily used by adults and children on a near daily basis and is as much fun and relaxation today as it was 10 years ago.
When I get permission to install a tub at my mother-in-law's place it will be from CHT.
Aug 03, 2011
Our experience buying a Tub from Canadian Hot Tub has been great! This is our second direct buy from the company. Our first was in the early 1980's when they were just new and the latest in June of 2011. In the years between we had another second hand Canadian tub and a California Acylic spa. While not experts on hot tubs, we certainly have experience. This latest tub will probably be the last as I am now retired and this will be the last house I live in, so I wanted the best. CHT were great to deal with in terms of coming to a price including instillation, tax etc. The tub was delivered and installed when promised and within the time we were told it would take. With a few teething problems, their follow up and customer response was first class. In comparisson to an acrylic tub, the deep, round tub has many advantages. No moulded seats! These force the tub users to have to sit in a certail location and in a per determined position. With the wooden tub everyone is free to move around. The smell of the ceder wood adds to the atmospher. There is no atmospher in plastic. The look of tub built into a deck is fantastic.
If you are considering the purchase of a spa, my 35 year experience as a tub owner says "Go wood and Go Canadian"
Jul 18, 2011
I bought a Canadian Hot Tub because I wanted something that won't crack in the -30, -40 and -50 degree weather in Labrador.
The free shipping special I received made it a great value and the customer service from Ed in the service department was the difference between me burning the tub versus enjoying it almost daily now!
It was realatively easy to put together in hindsight, my only advice is to have a plan for your base, your decking and electrical. I sort of figured it out as I went along!
Our whole family, especially the kids love the tub and it's just hard trying to stop them from doing cannon balls in it! Very romantic in the late evenings and feels great after a long distance run as well!
Jul 12, 2011
Look nowhere else, we researched many different hot tub makes and manufacturers before deciding to go with the Canadian Hot tub Company, it is beautifully built (I love natural cedar) and is deeper than other manufacturer (in a reasonable size and price), it blends naturally with our cedar fence. One thing you MUST ask for is: Randy to install the decking around it, he builds awesome “custom built” deck for you in a very reasonable price. We are really happy with our decision.
Thanks Brian
Jul 06, 2011
The cedar hot tub I recently purchaced from Canadian Hot Tub is absolutely stunning. The craftsmanship is beyond measure. It is more than a hot tub, it is truly a work of art. The hot tub adds infinite beauty to my outdoor living space. The details and quality is exceptional. It is so obvious that there is pride and passion in its design and manufacturing. I was impressed with the ease it was put together. The instructions, parts and products were all nicely labelled and of top quality. Nothing was compromised. It is beyond any hot tub experience I have had. I am delighted with my purchase and the service.
Jun 12, 2011
Our hot tub has been up and going for a month now and it is the best. There is none better for natural looks and therapy. The bubbler really makes the tub. The support staff was very helpfull and no problems obtaining any help. Would highly reccommend this tub to all our friends. Everyone luvs it...thanks.
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